Cookies Policy

About cookies

Cookies are small text files or similar data files that may be placed on your computer, tablet, mobile phone or other device when you visit a website. They allow a website to recognise a device, remember selected information and support particular functions. Some cookies are stored only for the duration of a browsing session, while others may remain on your device for a longer period or until you remove them.

Joker8 Casino may use cookies, local storage, pixels, tags, software development kits and related technologies. In this policy, we refer to these technologies collectively as cookies unless a particular distinction is important. The technologies used on the website may change from time to time as features, security measures and service providers are updated.

Cookies do not usually identify you by name on their own. However, information collected through cookies may be combined with information connected with your account, device or use of the website. Where this happens, the information may be treated as personal information under applicable privacy laws. Our Privacy Policy explains how personal information may be collected, used, stored and disclosed.

Some cookies are necessary for the website to function properly. Others help us understand how the website is used, remember preferences, improve content, support marketing activities or protect the website and its users. Depending on the type of cookie, we may ask for your consent before placing it on your device, where consent is required.

Types of cookies we may use

Strictly necessary cookies

These cookies may be needed to provide core website functions. They can support account sign-in, session management, navigation, security controls, fraud prevention, responsible gambling tools and the safe operation of pages. Without these cookies, some parts of the website may not work as intended. Because they support essential functions, they may not always be disabled through the website cookie settings.

Functional and preference cookies

Functional cookies help the website remember choices you make. For example, they may remember language, region, display preferences, cookie choices or information entered during a session. These cookies can make the website easier to use and may reduce the need to repeat the same selections. If you reject these cookies, certain preferences may not be retained between visits.

Performance and analytics cookies

Performance and analytics cookies may provide information about how visitors use the website. This can include the pages viewed, links selected, general device information, approximate location, time spent on a page and whether a page or feature works correctly. The information may be used in an aggregated or otherwise limited form to identify technical issues, understand website performance and improve the user experience.

Advertising and marketing cookies

Where used, advertising or marketing cookies may help measure the effectiveness of campaigns, limit repeated advertisements or present content that may be more relevant to your interests. These cookies may be placed by Joker8 Casino or by advertising and technology partners acting on our behalf. You can usually control these cookies through the cookie preference tool or your browser settings.

Security and compliance technologies

Cookies and similar technologies may also be used to detect unusual activity, protect accounts, support identity and age checks, investigate misuse and help meet legal, regulatory or responsible gambling obligations. These technologies may collect information about a device, browser, session or interaction with the website. They are intended to help maintain a safer and more reliable service.

• Keep the website and account features operating correctly.
• Remember your settings and provide a consistent experience.
• Understand website traffic, performance and technical errors.
• Protect the website, accounts and transactions from misuse or suspicious activity.
• Support responsible gambling, age verification and other compliance processes where applicable.
• Measure and improve communications, content and marketing activity where permitted.

Third-party cookies and similar technologies

Some cookies may be set by third parties whose services are used on or in connection with the website. These parties may include analytics, security, hosting, payment, identity verification, advertising or technical service providers. A third party may process information according to its own privacy policy and may use cookies or similar technologies in accordance with its stated practices.

Joker8 Casino does not control every cookie or technology placed by an independent third party. The availability and purpose of third-party technologies may change. Where appropriate, we take steps to assess service providers and require them to handle information in accordance with applicable instructions, contractual requirements and privacy obligations.

Third-party content, links or tools may have separate privacy and cookie notices. You should review those notices before using the relevant feature. Choosing not to allow certain third-party cookies may affect advertising preferences, embedded content, analytics or other non-essential functions, but it should not normally prevent access to essential website features.

Information collected through cookies may be processed in Australia or another country, depending on the service provider and the way the website operates. Any handling of personal information is subject to the safeguards and disclosures described in our Privacy Policy and applicable requirements.

Your cookie choices and policy updates

When available, the website cookie preference tool allows you to accept or reject categories of non-essential cookies. You can change your selections at any time by returning to the cookie settings option. Changing your settings may not remove cookies that have already been stored on your device, so you may also need to clear them through your browser or device settings.

Most browsers allow you to view, block or delete cookies. Browser controls differ, so you should check the help or settings area of the browser you use. You may also be able to control certain mobile device permissions through your device settings. If you disable all cookies, some website features may be unavailable, may not operate correctly or may require you to enter information again.

1. Open your browser or device privacy settings.
2. Review the cookies or site data stored by the website.
3. Choose whether to block, delete or allow particular categories.
4. If available, revisit the website cookie settings to update your consent choices.
5. Check your settings again after clearing cookies, changing browsers or using a different device.

Cookie settings do not necessarily control all information collected through an account, transactions, customer support interactions or legal and compliance processes. Those activities may be governed by our Privacy Policy, Terms and Conditions and other applicable notices. You may have additional rights under Australian privacy law, subject to any applicable exceptions.

We may update this Cookies Policy when our website, technologies, business arrangements or legal obligations change. The updated version will be published on this page with a revised date or other notice where appropriate. You should review this page periodically so you understand the current approach. If you continue using the website after an update, the updated policy will apply to the extent permitted by law.

If you have a question about cookies or privacy, please use the contact or support options made available through the Joker8 Casino website or your account area. We may need to verify your identity before responding to a request involving personal information.